Legal notice

Legal Notice / Impressum

Last Updated: September 2026

This Legal Notice governs the access, navigation, and commercial use of the online store My Fabrico by Sana (the "Website"). By accessing this site, you acknowledge and agree to comply with the legal conditions set out below.

1. Store & Business Ownership

In accordance with applicable e-commerce disclosure norms and digital trade regulations, the operational and commercial details of the business entity are as follows:

  • Brand Name: My Fabrico by Sana

  • Legal / Entity Name: [Your Registered Business or Trade Name, e.g., My Fabrico Apparel Pvt. Ltd. / Sole Proprietorship]

  • Registered Office Address: [Insert Street Address, Landmark, City, State, PIN Code, India]

  • Operational Studio Address: [Insert Studio Address if different from Registered Office]

  • GSTIN (Goods & Services Tax Identification Number): [Insert GSTIN Number]

  • Permanent Account Number (PAN): [Insert Business PAN, Optional/Applicable]

  • Platform Provider: Hosted on Shopify Inc.

2. Designated Customer Support & Grievance Redressal

In accordance with consumer protection guidelines and e-commerce rules, customers may contact the designated Grievance Officer for complaints, order escalations, or legal concerns:

  • Grievance Officer Name: Sana [Insert Full Name / Grievance Officer Title]

  • Direct Email: grievance@myfabricobysana.com (or support@myfabricobysana.com)

  • Official Phone / WhatsApp: [+91-XXXXXXXXXX]

  • Working Hours: Monday to Saturday, 10:00 AM to 7:00 PM IST

  • Resolution Timeline: Acknowledgement within 48 hours; targeted resolution within 15 working days.

3. Intellectual Property Rights (IPR)

  • Exclusive Ownership: All original designs, product patterns, bespoke cut outlines, embroidery placements, imagery, videos, branding collateral, text, and visual identity featured on this site are the intellectual property of My Fabrico by Sana.

  • Prohibition of Copying: Unauthorized reproduction, reselling, design replication, distribution, or scraping of any high-resolution product photography or proprietary artwork for commercial or personal exploitation is strictly prohibited and subject to civil and criminal legal action.

4. Commercial Representation & Handcrafted Disclaimer

  • Authenticity: All products sold under the brand name are guaranteed to be authentic designer garments crafted according to high-grade textile standards.

  • Artisanal Variations: Because items like our designer Co-ord sets, Sarees, and Frocks involve artisanal handwork, natural fiber blends, and manual embellishment, subtle nuances in texture, stitch line, or color grading are normal characteristics of craftsmanship and shall not be classified as defects or non-conformity.

5. Third-Party Links & External Gateways

Our store integrates secure, PCI-DSS compliant third-party payment gateways (including UPI, net banking, and card processors) and logistics APIs. My Fabrico by Sana holds no liability for external server downtimes, bank-side transaction timeouts, or terms practiced independently by external payment aggregators.

6. Applicable Law & Jurisdiction

Any legal notices, disputes, claims, or arbitration proceedings arising out of transactions, platform use, or contractual breaches involving My Fabrico by Sana shall be governed by and interpreted under the laws of India, subject to the exclusive jurisdiction of the competent courts in [Insert Your City/State, e.g., Lucknow, Uttar Pradesh / New Delhi].