Terms of service

Welcome to My Fabrico by Sana (the "Site", "we", "us", or "our"). These Terms of Service ("Terms") govern your use of our Shopify-powered e-commerce platform and the purchase of any products from our online store.

By visiting our site or purchasing an item, you engage in our "Service" and agree to be bound by the following terms and conditions. If you do not agree to all terms and conditions of this agreement, you may not access the website or use our services.

1. General Conditions & Eligibility

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.
We reserve the right to refuse service to anyone for any legitimate business reason at any time.

2. Products, Pricing & Accuracy

Product Representation: We make every effort to display the colors, textures, and details of our apparel (including Co-ord sets, Sarees, and Frocks) as accurately as possible. However, because display settings vary across screens and mobile devices, we cannot guarantee that your monitor's display of any color will be completely accurate.
Handcrafted Variations: Many of our pieces feature handcrafted work, natural textiles, and bespoke tailoring. Minor variations in weave, embroidery placement, or finish are intrinsic to artisanal luxury wear and are not considered manufacturing defects.
Price Changes: Prices for our products (ranging typically from ₹5,000 to ₹10,000) are subject to change without prior notice. We reserve the right to modify or discontinue any product at any time.

3. Orders, Customization & Cancellations

Order Acceptance: Receiving an order confirmation email does not signify our final acceptance of your order. We reserve the right to limit quantities, reject orders, or cancel transactions due to suspected fraud, pricing errors, or stock discrepancies.
Custom & Made-to-Order Items: Orders requiring custom sizing, length alterations, or special cuts cannot be canceled or modified after 12 hours of placement, as fabrics and tailoring slots are allocated immediately.
Standard Cancellations: You may request to cancel an off-the-rack order within 12 hours of purchase by contacting customer support.

4. Billing & Payment Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
We accept payments via authorized third-party payment gateways (including credit cards, debit cards, net banking, and UPI). We do not store or process your complete credit/debit card numbers on our servers.
We reserve the right to cancel any transaction flagged by our fraud-prevention systems.

5. Shipping & Deliveries

Delivery timelines shared at checkout (typically 3–10 business days depending on ready-to-ship vs. made-to-order status) are estimates and may vary due to courier delays, regional logistics, public holidays, or unforeseen events.
Risk of loss and title for products pass to you upon delivery by the carrier partner.

6. Intellectual Property

All content published on this website—including images, product photographs, styling designs, brand logos, copy, lookbooks, and graphics—is the exclusive property of My Fabrico by Sana and is protected by copyright, trademark, and intellectual property laws. Reproduction, redistribution, or commercial use without prior written permission is strictly prohibited.

7. Limitation of Liability

In no event shall My Fabrico by Sana, our directors, employees, or artisans be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the site or any product purchased through the site.
Our total liability for any claim arising out of a purchase will not exceed the purchase price paid by you for the product in dispute.

8. Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the competent courts in India.