Shipping policy

Shipping & Delivery Policy

Last Updated: September 2026

At My Fabrico by Sana, we are committed to delivering our curated designer apparel—including bespoke Co-ord sets, premium Sarees, and handcrafted Frocks—in pristine condition and on schedule. Every order is packaged in our signature luxury boxes with tamper-evident sealing.

1. Order Processing & Timeline

Because our collections feature both ready-to-wear and artisanal, made-to-order garments, processing timelines vary:

Category	Processing & Dispatch Time	Estimated Delivery Time
Ready-to-Ship Pieces	24 to 48 hours	3 to 5 business days
Made-to-Order & Tailored Items	5 to 7 business days	7 to 10 business days
Custom Sizing / Alteration Orders	7 to 10 business days	10 to 14 business days

Orders placed on Sundays or national public holidays are processed on the following business day.

2. Shipping Rates (Domestic - India)

Prepaid Orders (UPI, Net Banking, Cards): Complimentary (Free) express shipping across India on all orders.
Partial-COD (Selected Pin Codes): A non-refundable handling fee of ₹250 applies to orders processed under partial cash-on-delivery (requires a token advance payment).

3. Order Tracking

Once your package is handed over to our courier partner (such as Blue Dart, Delhivery, or DTDC), you will receive an email and WhatsApp confirmation containing:
- The tracking / AWB number.
- Direct carrier tracking link.
Live status updates will notify you when the parcel is out for delivery.

4. Secure Delivery & Tamper-Proof Packaging

Signature Upon Delivery: Due to the premium value of our garments (₹5,000 to ₹10,000+), an OTP or recipient signature may be required upon handover.
Tamper Inspection: Do not accept packages that appear visibly ripped, opened, or heavily damaged. Please refuse delivery and notify our concierge team immediately with clear photographs.

5. Address Changes & Delivery Attempts

Address Adjustments: Shipping addresses can only be updated within 12 hours of placing an order. Once an item is dispatched, rerouting is not guaranteed and may cause delays.
Failed Attempts: Our delivery partners attempt delivery up to three times. If the package cannot be delivered due to an incorrect phone number, unreachability, or an invalid address, it will return to our studio. Reshipment fees will apply.

6. Urgent & Express Delivery Requests

Need an outfit for an upcoming event or destination wedding on short notice?

Reach out to our personal styling team before placing your order. Where feasible, we arrange Priority Next-Day Air Shipping for select ready-to-ship sizes at an additional logistics charge.